What Our Clients Say

Sample of feedback received in 2011

• “(The mediator) was very helpful and friendly and helped us explore more options than we realised ourselves.”
• “Without mediation we would not have achieved anything and would still be in a state now – which was ultimately going to damage our children.”
• “Myself and my ex partner were at first sceptical abut using FAME, however the service we received was first class.”
• “I do not think we would have reached an amicable financial agreement without having that mediation meeting at FAME. I believe that the court would have had to intervene with all the upheaval that would have meant.”

Sample of feedback received in 2010

• "Extremely helpful, the mediators were very helpful and very professional at all times. Excellent service"
• "I would definitely recommend mediation to anyone, however you need to feel strong enough and ready to fully participate in the sessions. The mediators ensure all have a fair chance to contribute to discussions which helps especially if you have lost your confidence. As well as facilitating effective communication to resolve our issues it has saved a significant amount of money."
• “Throughout I have felt valued and understood. Everyone has made me feel that they have time for me and I have never really felt rushed.”
• “After my husband left me I lost so much confidence. Over the months following this, the ongoing conflict affected my children and myself significantly. After some months of demands from my husband I finally sought legal advice. They recommended your service. I was made to feel of value again and through the professional and friendly service provided through the mediators I was able to communicate with my husband in a fair and calm way.and began to feel that resolution could be achieved. I would definitely recommend mediation to anyone however you need to feel strong enough and ready to participate fully in the sessions. The mediators ensure that all have a fair chance to contribute to discussions which helps especially if you have lost confidence. As well as facilitating effective communication to resolve our issues it has saved a significant amount of money.“
• “After three years’ separation from my potentially violent husband I was dreading a meeting with him to discuss a financial settlement. The staff at FAME helped me tremendously with this fear, even arranging for us to leave their premises separately to avoid confrontation.“
• “Using direct consultation (the mediator) spoke with myself, (child) and his dad separately to gauge initial concerns. We then met collectively to discuss problems and suggest proposals to solve these issues. At our last mediation session we drew up a framework for visitation rules to work towards. The plan was agreed by all of us…. (Child) now sees his Dad every week. Overnight visits should start in September (!) This was never the case before and visits were not consistent. Although not ideal (child) is now a happier boy. 80% of visits are enjoyable.” (Mum)
• “I felt it was a good experience because I don’t think my Dad really knew how I felt even though my mum did…Hopefully it has helped me to tell others how I feel rather than just go along with everything.” (Girl 14)

Sample of feedback received in 2009

• "Wish I had known about FAME before I instructed a solicitor. Or been aware that I could have used FAME without first contacting a solicitor and saved more of the financial cost. One session of mediation resolved a problem that numerous expensive solicitors’ letters had failed to do."
• "Thank you for all your help. You were an encouragement for how I felt whilst staying neutral also, that is a real skill."
• "My children attended a session with ..(Mediator)....who was very professional, listened and worked with my children in a very gentle manner to gain an insight into how they feel. This helped me to understand what they thought of the situation between myself and their mother and hopefully our relationship can improve."

Sample of feedback received in 2008

• "Helped us formalise an access agreement we are both happy with."
• "Felt taken notice of and not guilty or judged."
• "The mediator was excellent. She made me feel very comfortable and at ease. She has a very calm nature, which helps to encourage you to stay calm in stressful situations."
• "Very useful interview with the children, expertly handled and provided useful forum for children to express their views. Provided a very useful counselling session."
• "Family friendly atmosphere."
• You really helped us to agree the way forward during difficult times and then through a final financial agreement to take to solicitors – thanks."